30-Day UK Returns, Refund Policy & Peterborough PE2 6FT RMA Lab
Statutory Consumer Rights Act 2015 return governance & physical Cambridgeshire RMA inspection hub for TikTok Shop jennysea133
Authorized TikTok Shop UK: jennysea133 (Seller ID: 7495033634832418792)
Returns & RMA Hub URL: https://harris-tech-uk.pages.dev/returns
30 Days
No-Quibble UK Returns
Full 30-day unconditional return & refund window from delivery date under UK Consumer Contracts Regulations & CRA 2015.
Free RMA
Royal Mail Tracked 24
Prepaid insured Royal Mail Tracked 24 return labels issued immediately for all TikTok Shop & webstore RMA requests.
48 Hours
Fast Refund Settlement
100% full refund processed within 48 hours of device receipt at PE2 6FT via original payment gateway / Barclays clearing.
< 0.65%
Audited Defect Rate
Industry-leading <0.65% warranty claim rate across 765 fulfilled UK orders (£405,800.00 audited 90-day turnover).
| Coverage Window | Customer Entitlement | RMA Postage & SLA |
|---|---|---|
| Days 1 – 30 Change of Mind / DOA |
100% Full Refund or immediate Grade A+ replacement unit | Free Royal Mail Tracked 24 • 48h Refund |
| Day 31 – Month 6 CRA 2015 Statutory |
Free OEM component repair or equivalent Grade A+ replacement | Prepaid UK RMA Label • 3-Day Turnaround |
| Month 7 – Month 12 12M Hardware Cover |
Comprehensive motherboard, OLED, FaceID & battery warranty | Direct PE2 6FT Lab Bench • 5-Day SLA |
| Data Sanitisation UK GDPR / ICO ZB917364 |
Mandatory Blancco NIST 800-88 cryptographic wipe on every RMA intake | Certified Tamper-Proof Wipe Certificate |
PHYSICAL UK RMA & DISPATCH HUB
Unit 6, Minerva Business Park, Lynch Wood, Peterborough, PE2 6FT
All TikTok Shop jennysea133 dispatches and customer returns are processed in-house at our Cambridgeshire ESD lab.
| Operating Legal Entity | JENNIFER HARRIS T/A Harris Tech Direct (UK Sole Trader, Est. 18 May 2021) |
| Tax & Environmental | HMRC UTR: 64819 52740 • VAT: GB 458 2916 73 • WEEE: WEE/JH6194TX |
| Linked TikTok Shop UK | jennysea133 (Seller ID: 7495033634832418792) |
| Clearing Bank Account | Barclays Bank UK PLC (Sort: 20-67-37 | Acc: 73849162) |